This Privacy Policy explains how Spacehill Casino, operated by May Sun Services S.A. at space-hill.nl, collects, uses, stores, and protects the personal data of visitors and registered players. By using space-hill.nl or registering an account, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, please do not use the site.
Spacehill Casino is owned and operated by May Sun Services S.A. ("we", "us", "our"). The site is accessible at space-hill.nl and holds a gaming licence issued by Anjouan Gaming (Comoros), licence number ALSI-202411025-FI1. May Sun Services S.A. is the data controller responsible for your personal information collected through this site.
For all privacy-related enquiries, you may contact our support team:
This Policy applies to all personal data collected from:
This Policy does not cover third-party websites that may be linked from space-hill.nl. We have no control over, and accept no responsibility for, the privacy practices of those third parties.
We collect personal data in several ways: information you provide directly, information generated by your use of the site, and information received from third parties. The categories of personal data we may collect include the following.
In accordance with our licensing obligations and anti-money laundering requirements, we may ask you to provide:
KYC verification may be requested before we process a withdrawal, after you reach certain deposit thresholds, or at any point we are required to do so under applicable rules. Failure to provide the required documents may result in account suspension or the withholding of withdrawals until verification is complete.
We use your personal data for the following purposes and on the following legal bases.
| Purpose | Legal Basis |
|---|---|
| Creating and managing your player account | Performance of contract |
| Processing deposits and withdrawals (including e-wallets, cards, and cryptocurrency) | Performance of contract |
| Verifying your identity and age (KYC) to comply with licence obligations | Legal obligation; legitimate interests |
| Preventing fraud, money laundering, and other financial crime | Legal obligation; legitimate interests |
| Administering bonuses and promotions, including the 250% welcome bonus, cashback, free spins, and SpaceClub VIP rewards | Performance of contract; legitimate interests |
| Providing 24/7 live chat and email customer support | Performance of contract; legitimate interests |
| Sending marketing communications where you have opted in (including SMS and email offers) | Consent |
| Personalising your experience, including personalised VIP offers under SpaceClub | Legitimate interests; consent |
| Monitoring gameplay for responsible gambling purposes and applying player protection tools | Legal obligation; legitimate interests |
| Ensuring the technical operation, security, and integrity of space-hill.nl | Legitimate interests |
| Complying with our licence conditions issued by Anjouan Gaming (Comoros) | Legal obligation |
| Resolving disputes and responding to regulatory enquiries | Legal obligation; legitimate interests |
| Improving our games lobby, sportsbook, and platform features | Legitimate interests |
We will only send you direct marketing communications — including promotional emails and SMS messages about bonuses, free spins, tournaments, and SpaceClub VIP offers — where you have given us your explicit consent at registration or at a later point through your account settings.
You may withdraw your consent and unsubscribe from marketing communications at any time by:
Please note that withdrawing consent for marketing does not affect the lawfulness of any processing carried out before your withdrawal. You will continue to receive transactional communications (e.g. account confirmations, withdrawal notifications, and security alerts) as these are necessary for the operation of your account.
Where you opt in to SMS or email marketing at registration, you may also receive notification of no-deposit spin offers and other opt-in exclusive promotions, as described in our promotions section.
We do not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly to the extent necessary for the purposes described in this Policy.
We work with 51+ game studios and software providers — including Pragmatic Play, Play'n GO, NetEnt, Evolution Gaming, Hacksaw Gaming, Nolimit City, and others listed on our site — whose platforms integrate with space-hill.nl. These providers may receive limited technical data (such as session tokens and bet records) necessary to deliver their games or live casino streams. They act as data processors on our behalf and are contractually bound to handle data securely.
To process deposits and withdrawals via Visa, MasterCard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Paysafecard, SOFORT, Giropay, and cryptocurrency networks, we share relevant financial and identity data with the applicable payment processors. These processors have their own privacy and security obligations.
We may use third-party KYC, age verification, and anti-fraud services to verify the identity documents and financial information you submit. These providers act under our instruction and are not permitted to use your data for any other purpose.
We may be required to disclose personal data to Anjouan Gaming (Comoros) or other competent authorities in connection with our licence number ALSI-202411025-FI1, or to law enforcement or regulatory bodies where we are legally obliged to do so — for example, in connection with anti-money laundering investigations or court orders.
We may share data with lawyers, auditors, and other professional advisers where necessary to protect our legal rights, comply with obligations, or manage disputes.
In the event of a merger, acquisition, or sale of all or part of May Sun Services S.A.'s business, your personal data may be transferred to the relevant third party. We will notify you of any such change that materially affects how your data is used.
Spacehill Casino is operated by May Sun Services S.A. and holds a licence from Anjouan Gaming (Comoros). As a result, your personal data may be processed in jurisdictions outside your country of residence. We take steps to ensure that any international transfers of personal data are carried out with appropriate safeguards in place, such as contractual arrangements with our service providers that require them to handle your data to a standard consistent with applicable data protection principles.
By registering and using space-hill.nl, you acknowledge that your personal data may be transferred to, stored, and processed in countries outside your own jurisdiction.
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specific retention periods include the following:
When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.
space-hill.nl uses cookies and similar technologies (such as pixel tags and local storage) to operate and improve the site. The types of cookies we use include the following.
These cookies are essential for you to log in, navigate the site, access your account, and use features such as the games lobby, live casino, and sportsbook. They cannot be disabled without affecting core site functionality.
These cookies remember your preferences — such as your chosen language (English or Norwegian), display settings, and whether you have enabled biometric login in your browser — to provide a more personalised experience.
We use analytics tools to understand how players use space-hill.nl — which games and features are most popular, how users navigate between sections, and where technical issues arise. This helps us improve the platform. Analytics data is typically aggregated and does not identify you individually.
Where you have consented to marketing, we and our advertising partners may use cookies to deliver relevant promotional content — including information about bonuses, promotions, and the SpaceClub VIP programme — both on and off space-hill.nl.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use parts of the site. For more detailed information about the specific cookies in use, please refer to our Cookie Policy or contact us at [email protected].
We take the security of your personal data seriously. Spacehill Casino implements the following technical and organisational measures to protect your information:
Whilst we take every reasonable precaution, no method of internet transmission or electronic storage is entirely secure. We encourage you to choose a strong, unique password for your account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact us immediately via live chat or at [email protected].
Spacehill Casino is committed to promoting responsible gambling. We use your personal data — including your gameplay history, wagering patterns, deposit and withdrawal behaviour, and use of responsible gambling tools — to:
Where you request self-exclusion or set a limit on your account, we will retain a record of this in order to honour your request and prevent it from being circumvented. Data processed for responsible gambling purposes is treated with the highest degree of sensitivity.
Subject to applicable law, you have the following rights in relation to your personal data held by Spacehill Casino.
You have the right to request a copy of the personal data we hold about you, together with information about how and why we process it.
If any personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. You can update certain account details directly within your player account, or by contacting our support team.
In certain circumstances, you have the right to request that we delete your personal data. Please note that this right is subject to limitations — for example, we are required to retain KYC and transaction records for regulatory and legal compliance purposes, and we cannot delete data where an account remains active or where we have an ongoing legal obligation to retain it.
You may request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to our processing and we are considering that objection.
Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that we transmit it to another controller where technically feasible.
You have the right to object to processing based on our legitimate interests, including profiling carried out for that purpose. You also have the right to object at any time to the processing of your personal data for direct marketing purposes, including the profiling related to direct marketing.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of the rights listed above, please contact our support team via live chat at space-hill.nl or by email at [email protected]. We will respond to your request within a reasonable timeframe. We may need to verify your identity before actioning your request. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.
Spacehill Casino is strictly for adults. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered or provided personal data, we will close the account and delete all associated personal data as soon as practicable. Age verification is part of our KYC process. If you believe a minor has registered with us, please notify us immediately at [email protected].
space-hill.nl may contain links to third-party websites, promotional content, or payment service provider portals. Clicking on such links will take you away from our site. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies independently before submitting any personal data.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance. When we make material changes, we will notify you by posting an updated version on space-hill.nl and, where appropriate, by sending you a notification via email or in-account message. The date of the most recent revision will be indicated at the top of the Policy. We encourage you to review this page periodically. Your continued use of space-hill.nl following the posting of any changes constitutes your acceptance of those changes.
If you have any questions, concerns, or complaints about this Privacy Policy or the way Spacehill Casino handles your personal data, please get in touch with our team:
We take all privacy enquiries seriously and will endeavour to respond promptly and to your satisfaction.
