This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy sets out the obligations of Spacehill Casino, operated by May Sun Services S.A. at space-hill.nl, and explains the measures we take to prevent financial crime, protect our players, and ensure full compliance with the terms of our licence issued by Anjouan Gaming (Comoros), licence number ALSI-202411025-FI1. All players are required to read and comply with this Policy as a condition of using our services.
Spacehill Casino is committed to maintaining the highest practicable standards in the prevention of money laundering, terrorist financing, and other financial crime. Money laundering is the process by which proceeds derived from criminal activity are disguised to make them appear legitimate. Terrorist financing involves the provision of funds, whether from legitimate or illegitimate sources, for terrorist purposes.
This Policy has been adopted to:
This Policy applies to all employees, contractors, and agents acting on behalf of May Sun Services S.A. in connection with space-hill.nl, as well as to all registered players of Spacehill Casino.
Spacehill Casino operates under a licence granted by Anjouan Gaming (Comoros), licence number ALSI-202411025-FI1. Our AML and KYC procedures are designed to align with internationally recognised standards, including the recommendations of the Financial Action Task Force (FATF) and other applicable frameworks that govern the prevention of financial crime in the online gambling sector.
May Sun Services S.A. maintains a designated compliance function responsible for overseeing the implementation of this Policy, monitoring regulatory developments, and ensuring that all relevant personnel are appropriately trained.
KYC procedures allow Spacehill Casino to establish and verify the identity of every player who registers at space-hill.nl. This protects players from identity fraud, ensures minors cannot access our services, and enables us to detect unusual or suspicious account activity at the earliest possible stage.
We apply a risk-based approach to KYC, meaning the depth and frequency of verification checks we conduct is proportionate to the risk profile of each player and the nature of their transactions on our platform.
We may request identity documentation at any of the following points:
Players are advised that withdrawals will not be processed until all outstanding KYC requirements have been satisfied. Spacehill Casino reserves the right to place a hold on funds pending completion of verification.
To complete standard identity verification, we will typically request the following:
In certain circumstances, we are required to conduct Enhanced Due Diligence beyond the standard KYC checks described above. EDD may be triggered by, but is not limited to, the following situations:
Where EDD is required, we may ask the player to provide additional documentation, including but not limited to:
Failure to provide requested documentation within a reasonable timeframe may result in suspension of withdrawal privileges, restriction of account functionality, or account closure in accordance with our Terms and Conditions.
KYC is not a one-time exercise. Spacehill Casino conducts ongoing monitoring of player accounts and transactions throughout the entire lifecycle of the player relationship. We may request updated documentation at any time, particularly where:
Spacehill Casino maintains a documented AML risk assessment that evaluates the money laundering and terrorist financing risks associated with our business model, player base, products, and payment channels. This assessment is reviewed and updated on a regular basis, or whenever there is a material change to our operations, the regulatory environment, or the risk landscape.
Our risk assessment takes into account, among other factors:
We operate automated and manual transaction monitoring systems designed to detect activity that may be indicative of money laundering or other financial crime. Our monitoring systems are configured to flag, among other things:
Flagged transactions and accounts are reviewed by our compliance team. Depending on the outcome of the review, further action may be taken, including requesting additional documentation, restricting account access, or filing a suspicious activity report with the appropriate authority.
The following activities are strictly prohibited on space-hill.nl and will result in immediate account suspension, forfeiture of funds where legally permissible, and reporting to the relevant authorities:
Spacehill Casino screens all players against recognised PEP databases and international sanctions lists, including those maintained by the United Nations, the European Union, and other relevant bodies. A Politically Exposed Person is an individual who holds, or has held within the last twelve months, a prominent public position, or who is a close family member or known associate of such a person.
Where a player is identified as a PEP, or as being subject to sanctions, their account will be subject to enhanced scrutiny, and in the case of sanctions, account access will be restricted or terminated in accordance with our legal obligations. Being identified as a PEP does not automatically preclude a player from using our services, but it does require elevated due diligence measures to be applied.
Where our compliance team has reasonable grounds to suspect that a transaction or pattern of activity is connected to money laundering or terrorist financing, we are obligated to file a suspicious activity report (SAR) or equivalent disclosure with the competent authority. We are legally prohibited from disclosing to the player or any third party that such a report has been made (a prohibition known as "tipping off"). Accordingly, if you are subject to an investigation, we will not be able to confirm or discuss this with you.
Spacehill Casino accepts deposits and withdrawals in ten cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Ripple (XRP), Bitcoin Cash (BCH), Litecoin (LTC), Dogecoin (DOGE), TRON (TRX), Binance Coin (BNB), and USD Coin (USDC). Whilst cryptocurrency transactions offer speed and convenience, they also present specific money laundering risks. We therefore apply the following measures to all crypto activity:
The minimum deposit and withdrawal amount for cryptocurrency transactions is the equivalent of €10, consistent with all other payment methods available at space-hill.nl.
As a general principle, Spacehill Casino applies a same-method withdrawal policy wherever possible. This means that withdrawals are ordinarily processed back to the same payment method used to fund the account. This measure reduces the risk of funds being redirected to unverified third-party accounts and helps us maintain a clear audit trail of all financial flows.
Where a player wishes to withdraw by a method different from that used to deposit — for example, due to card expiry or closure of an e-wallet account — additional verification steps will be required before the alternative withdrawal method is approved.
Our withdrawal limits form part of our broader financial controls framework. The limits applicable to all players at space-hill.nl are as follows:
| Limit Period | Maximum Amount |
|---|---|
| Daily | €4,000 |
| Weekly | €10,000 |
| Monthly | €20,000 |
Players in higher SpaceClub VIP tiers may be eligible for increased withdrawal limits, subject to satisfactory completion of any additional due diligence requirements that apply at those tiers. Any request to increase limits will trigger a review of the player's account, including their KYC status and transaction history.
Spacehill Casino acknowledges the intersection between responsible gambling controls and AML obligations. Problem gambling can sometimes mask or be associated with financial crime, and our responsible gambling tools — including deposit limits, loss limits, and self-exclusion — also serve as indicators in our broader risk monitoring framework.
Where our monitoring identifies a player who may be exhibiting signs of problem gambling in conjunction with unusual financial activity, both our responsible gambling and compliance teams will be notified, and appropriate action will be taken in accordance with each respective policy.
For assistance with responsible gambling, players can contact our support team via 24/7 live chat or by email at [email protected].
All personal data and documentation collected as part of our KYC and AML procedures is processed and stored in accordance with applicable data protection legislation. Personal data will be used solely for the purposes of identity verification, compliance monitoring, and our regulatory obligations, and will not be shared with third parties except where required by law or by our regulatory obligations (for example, when filing a suspicious activity report).
We retain KYC documentation and transaction records for a minimum of five years from the date of the last transaction or the closure of the account, whichever is later. This retention period may be extended where required by applicable law or ongoing regulatory proceedings.
All data transmitted via space-hill.nl is protected by SSL encryption. Player funds are held in segregated accounts, separate from the operating funds of May Sun Services S.A.
All employees and contractors of May Sun Services S.A. who are involved in the operation of space-hill.nl and who handle player accounts, transactions, or compliance functions receive regular AML and KYC training. This training covers:
We maintain internal audit and oversight procedures to ensure that this Policy is being implemented consistently and effectively across all relevant functions.
By registering and playing at space-hill.nl, all players agree to the following obligations in connection with this Policy:
Failure to comply with any of the above obligations may result in account suspension, withholding of funds pending investigation, or permanent account closure. Where we have reasonable grounds to suspect criminal activity, we will report the matter to the relevant authority regardless of whether the account has been closed.
Spacehill Casino reserves the right to freeze, suspend, or close any player account, and to withhold or delay the processing of funds, where:
Where funds are withheld pursuant to a legal obligation or regulatory requirement, we will not be liable to the player for any resulting financial loss or inconvenience.
If you have questions about this AML / KYC Policy, or if you wish to submit documentation for verification purposes, please contact us through the following channels:
If you are aware of, or suspect, any fraudulent or suspicious activity on our platform, we encourage you to report it to us directly through the channels above. All reports will be treated in strict confidence.
This AML / KYC Policy is reviewed periodically by the compliance function of May Sun Services S.A. to ensure it remains current, effective, and aligned with the requirements of our licence and applicable international standards. We reserve the right to amend this Policy at any time. Material changes will be communicated to players via space-hill.nl. Continued use of our services following the publication of any updates constitutes acceptance of the revised Policy.
This Policy was last reviewed in 2026 and applies to all activity conducted at space-hill.nl under the licence granted to May Sun Services S.A. by Anjouan Gaming (Comoros), licence number ALSI-202411025-FI1.
