This Cookie Policy explains how Spacehill Casino, operated by May Sun Services S.A. and accessible at space-hill.nl, uses cookies and similar tracking technologies when you visit our website or use our services. Please read it alongside our Privacy Policy and Terms & Conditions to understand how we handle your data.
Spacehill Casino is operated by May Sun Services S.A. and is licensed by Anjouan Gaming (Comoros) under licence number ALSI-202411025-FI1. Our registered support contact is [email protected]. References to "we", "us" or "our" throughout this policy refer to May Sun Services S.A. trading as Spacehill Casino.
Cookies are small text files placed on your device — computer, smartphone or tablet — when you visit a website. They allow the site to recognise your device on subsequent visits, remember your preferences, and collect information about how you interact with our pages. Similar technologies include web beacons, pixel tags, local storage objects, and session tokens; where we refer to "cookies" in this policy, we mean all such technologies unless stated otherwise.
Cookies can be first-party (set directly by space-hill.nl) or third-party (set by external services we use, such as game providers, payment processors, or analytics platforms). They can also be categorised by lifespan:
We use cookies and similar technologies for the following broad purposes:
These cookies are essential for space-hill.nl to operate. Without them, core functions — such as logging in, navigating the game lobby, placing sports bets, and processing transactions — cannot work. Because these cookies are necessary for the provision of our service, they do not require your consent. You may disable them in your browser, but doing so will significantly impair or entirely prevent your use of the site.
| Purpose | Examples | Type |
|---|---|---|
| User authentication and session management | Login token, session ID | Session / Persistent |
| Security and fraud prevention | CSRF tokens, device fingerprint | Session / Persistent |
| SSL-encrypted transaction integrity | Payment session identifiers | Session |
| Biometric login support (iOS & Android) | Device trust tokens | Persistent |
| Load balancing and server routing | Server affinity cookies | Session |
| Language and region preference | locale_pref | Persistent |
| Responsible gambling tool enforcement | Deposit limit flags, self-exclusion status | Persistent |
Functional cookies allow us to remember choices you make and provide enhanced, personalised features. For example, they may remember your preferred game lobby view, table configuration in the live casino, or whether you have dismissed a promotional banner. If you do not accept these cookies, some personalisation features may not work as intended, but you will still be able to use the core service.
| Purpose | Examples | Type |
|---|---|---|
| Remembering game lobby preferences and recently played titles | lobby_view, last_played | Persistent |
| Live casino stream quality settings | stream_quality | Persistent |
| Sportsbook bet-slip and market preferences | betslip_state, odds_format | Session / Persistent |
| Demo mode session tracking | demo_session | Session |
| Chat support session continuity (24/7 live chat) | chat_session_id | Session |
| Promotion and bonus status display | promo_seen, bonus_active | Persistent |
| SpaceClub VIP tier and XP display | vip_tier_cache | Persistent |
These cookies collect information about how visitors use space-hill.nl — which pages are visited most, how players navigate between the casino, sportsbook, and live casino sections, and whether any errors occur. The data collected is aggregated and anonymised; it is used solely to improve our website and services. We rely on your consent to place these cookies.
| Purpose | Provider | Type |
|---|---|---|
| Website traffic and usage analytics | First-party / third-party analytics | Persistent |
| Page load performance monitoring | Internal monitoring tools | Session |
| Error logging and crash reporting | Internal logging | Session |
| Game provider API performance tracking | Third-party providers (e.g. Pragmatic Play, Evolution Gaming) | Session / Persistent |
| A/B testing and feature optimisation | Internal tools | Persistent |
With your consent, we and our trusted partners may place marketing cookies to show you relevant promotional content — including details about our 250% welcome bonus, weekly cashback offers, Pragmatic Play Drops & Wins, and SpaceClub VIP promotions — both on space-hill.nl and on third-party websites and platforms. These cookies track your browsing activity across sites to build a profile of your interests. You may withdraw consent for marketing cookies at any time using the method described in Section 7.
| Purpose | Provider | Type |
|---|---|---|
| Retargeting and personalised advertising | Third-party ad networks | Persistent |
| Affiliate and referral tracking | Affiliate platforms | Persistent |
| Email and SMS marketing opt-in tracking | Internal / third-party email platform | Persistent |
| No-deposit spins opt-in eligibility | Internal marketing tools | Persistent |
| Social media integration and sharing | Third-party social platforms | Persistent |
When you make a deposit or withdrawal through one of our supported payment methods — including Visa, MasterCard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Paysafecard, SOFORT, Giropay, or any of the ten supported cryptocurrencies (BTC, ETH, USDT, XRP, BCH, LTC, DOGE, TRX, BNB, USDC) — the relevant payment provider may set cookies of their own. These cookies are governed by the respective provider's own privacy and cookie policies. They are used to authenticate the payment session and protect the transaction; we do not use them for marketing purposes.
Spacehill Casino takes its responsible gambling obligations seriously under the terms of Anjouan Gaming licence ALSI-202411025-FI1. Certain cookies are used exclusively to enforce responsible gambling controls, including deposit limits, session time limits, cool-off periods, and self-exclusion status. These cookies are strictly necessary and cannot be disabled while you hold an active account, as removing them could allow the site to be used in a manner inconsistent with restrictions you have voluntarily set.
To fulfil our identity verification (KYC) and anti-money laundering obligations, we may use cookies and similar technologies to support third-party document verification services. These cookies help maintain the continuity of a KYC session when you upload identification documents and allow our compliance systems to record the verification outcome against your account.
Because our lobby includes titles from 51+ studios — including Pragmatic Play, Play'n GO, NetEnt, Evolution Gaming, Hacksaw Gaming, Nolimit City, Push Gaming, Big Time Gaming, Elk Studios, Thunderkick, Yggdrasil Gaming, Quickspin, Red Tiger, Relax Gaming, Ezugi, Iconic21 / BETER Live, and others — loading a game may cause that provider's technology to set cookies on your device. These are set directly by the provider, not by space-hill.nl, and are subject to the provider's own privacy practices. We are not responsible for the content of third-party cookie policies, and we recommend reviewing them independently if you have concerns.
Similarly, our 24/7 live chat support tool and email support system may use session and functional cookies to maintain conversation continuity and quality-of-service measurement.
Spacehill Casino operates as a mobile-browser application at space-hill.nl — there is no separate iOS or Android app to download. When you access the site via your mobile browser, cookies function in the same way as on desktop. Biometric login (Face ID, fingerprint) relies on a device trust token stored locally; this is a strictly necessary functional element and is not used for tracking or advertising purposes.
Mobile browser cookie settings are managed within the settings menu of your browser application (e.g. Safari on iOS, Chrome on Android). Instructions vary by browser; please consult your browser's help documentation for guidance specific to your device.
When you first visit space-hill.nl, a cookie consent banner will be displayed. You may choose to accept all cookies, reject non-essential cookies, or customise your preferences by category. Strictly necessary cookies and responsible gambling cookies are always active and cannot be deselected. You may return to your preferences at any time by clicking the "Cookie Settings" link in the website footer.
You can also manage cookies directly through your browser settings. Most modern browsers allow you to:
Please be aware that disabling cookies beyond strictly necessary ones may affect your experience on space-hill.nl, including the functionality of the game lobby, live casino, sportsbook, and payment pages. The following links provide guidance for commonly used browsers:
If you have previously consented to marketing cookies and wish to withdraw that consent, you may do so at any time by updating your Cookie Settings via the footer link, or by contacting us at [email protected]. Please note that withdrawing consent for marketing cookies will not affect the lawfulness of any processing that took place before withdrawal, and you will still receive essential transactional and account communications.
Some browsers include a "Do Not Track" (DNT) signal. Currently, there is no universally agreed standard for how websites should respond to DNT signals. Spacehill Casino does not alter its cookie behaviour based on DNT signals at this time, but we encourage you to use the cookie consent mechanism on our site to exercise granular control over your preferences.
Spacehill Casino is committed to promoting safe and responsible gambling in line with its Anjouan Gaming licence obligations. Cookies play an important role in enforcing player-set limits — including deposit limits (minimum deposit €10), withdrawal limits (€4,000 per day, €10,000 per week, €20,000 per month), session time controls, cool-off periods, and self-exclusion status. Deleting or blocking cookies related to responsible gambling controls may interfere with the operation of these protections. If you have set any responsible gambling restrictions on your account, we strongly advise that you do not delete or block cookies associated with space-hill.nl without first contacting our support team.
If you feel your gambling may be causing harm, please contact our 24/7 live chat support or email us at [email protected]. You may also seek independent support from recognised responsible gambling organisations.
The retention period for cookies varies depending on their type and purpose. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for the period specified in the cookie itself — typically ranging from 30 days to 24 months — unless you delete them sooner. Cookies used for regulatory compliance, fraud prevention, and responsible gambling controls may be retained for longer periods where required by law or our licensing obligations.
All data exchanged between your browser and space-hill.nl — including cookie data — is protected by SSL (Secure Socket Layer) encryption. Player funds are held in segregated accounts, and our security infrastructure is designed to prevent unauthorised access to session tokens and personal data. If you believe your account session has been compromised, please contact our support team immediately via live chat or at [email protected].
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, our services, or our cookie practices. When we make material changes, we will update the "Last Updated" date at the bottom of this page and, where appropriate, notify you via the cookie consent banner on your next visit to space-hill.nl. We encourage you to review this policy periodically to stay informed about how we use cookies.
If you have any questions about this Cookie Policy, how we use cookies, or how to exercise your rights, please contact us using the details below:
Last Updated: 2026
